Terms of Service - Veinyard

Terms of Service

Welcome to Veinyard! These Terms of Service ("Terms") govern your use of our marketplace platform ("Platform") provided by Veinyard ("We," "Us," or "Company"). By accessing or using our Platform, you ("User," "You," or "Customer") agree to comply with and be bound by these Terms. Please read them carefully.

1. User Accounts

1.1. Eligibility

You must meet the minimum age requirement of Roblox or the applicable age requirement in your jurisdiction to create an account and use our Platform.

1.2. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

1.3. Account Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2. Use of the Platform

2.1. Permitted Use

You may use the Platform only for lawful purposes and in accordance with these Terms and Roblox's terms of service.

2.2. Prohibited Activities

You agree not to engage in any of the following activities:

  • Violating any applicable law or regulation.
  • Infringing upon or misappropriating any intellectual property rights.
  • Uploading or distributing any viruses or malicious code.
  • Engaging in any activity that interferes with or disrupts the Platform.
  • Using the Platform for any commercial purposes not expressly authorized by us.

2.3. Content Ownership

You retain ownership of any content you upload to the Platform, but you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display such content in connection with the operation of the Platform.

2.4. User Conduct

You agree to conduct yourself in a respectful and lawful manner and not to harass, abuse, or harm other users of the Platform.

3. Transactions on the Platform

3.1. Buying and Selling

Users can buy and sell digital products ("Products") on the Platform. All transactions are subject to these Terms and any additional terms specified at the point of sale.

3.2. Fees and Payments

We charge a commission on sales made through the Platform. The applicable commission rate is outlined in our pricing policy. Payments are processed through third-party payment processors, and you agree to comply with their terms and conditions.

3.3. Refunds and Disputes

All sales are final unless otherwise stated. If you encounter any issues with a purchase, you may contact us to resolve the dispute. We will review each case and take appropriate action.

4. Termination and Suspension

4.1. Termination by User

You may terminate your account at any time by following the account termination process on the Platform.

4.2. Termination by Company

We reserve the right to suspend or terminate your account or access to the Platform at our sole discretion, without prior notice, for any reason, including violation of these Terms.

4.3. Effect of Termination

Upon termination, your right to use the Platform will immediately cease. All provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.

5. Limitation of Liability

In no event shall Veinyard, its affiliates, or their respective directors, officers, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Platform; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Platform; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Platform by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Platform, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

6. Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis. We disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that (i) the Platform will meet your requirements; (ii) the Platform will be uninterrupted, timely, secure, or error-free; (iii) the results that may be obtained from the use of the Platform will be accurate or reliable; or (iv) any errors in the Platform will be corrected.

7. Governing Law and Dispute Resolution

7.1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Veinyard is based, without regard to its conflict of law principles.

7.2. Dispute Resolution

Any disputes arising out of or relating to these Terms or the use of the Platform shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the jurisdiction where Veinyard is based, and the language of arbitration shall be English.

8. Changes to Terms of Service

8.1. Modifications

We reserve the right to update or modify these Terms at any time, and we will notify you of any significant changes by posting the new Terms on our Platform and updating the effective date. Your continued use of the Platform after any such changes constitutes your acceptance of the new Terms.

9. Contact Information

If you have any questions about these Terms, please contact us through our Contact Form or at veinyardsite@gmail.com.

Contact Us

We'd love to hear from you! Please contact us using this form for any questions or comments.