Privacy Policy - Veinyard

Privacy Policy

Welcome to Veinyard! Your privacy is of utmost importance to us. This Privacy Policy ("Policy") outlines how Veinyard ("We," "Us," or "Company") collects, uses, and protects your information when you use our services ("Services"). By accessing our Services, you agree to the terms outlined in this Policy.

1. Information We Collect

1.1. Personal Information

We gather the personal information you provide, such as your email address, Stripe account ID (for vendors), and transaction details, when you register, make purchases, or engage with our services.

1.2. Usage Data

We collect anonymous data on how users view creators' profiles and products. This information helps enhance our search algorithm and browsing experience.

1.3. Cookies and Tracking Technologies

We use cookies solely to manage login sessions, enhance your experience, and improve the security of our platform.

2. How We Use Your Information

2.1. To Provide and Improve Services

We use your information to deliver and enhance our Services, process transactions, and provide customer support.

2.2. Analytics and Research

We use your data to conduct research and analyze trends to improve our Services and develop new features.

2.3. Legal Compliance

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Information Sharing and Disclosure

3.1. With Service Providers

We share your information with trusted third-party providers, such as Stripe, to securely process payments and support the delivery of our services.

3.2. For Legal Reasons

We may disclose your information if required by law or in response to valid requests by public authorities.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Security of Your Information

4.1. Data Protection Measures

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

4.2. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5. Your Privacy Rights

5.1. Access and Correction

You have the right to access and correct your personal information held by us. You can update your information through your account settings or by contacting us directly.

5.2. Deletion and Restriction

You have the right to request the deletion or restriction of your personal information under certain circumstances.

5.3. Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

6. International Data Transfers

We may transfer your information to countries outside of your jurisdiction. We ensure that such transfers comply with applicable data protection laws and that your information is adequately protected.

7. Changes to This Privacy Policy

7.1. Policy Updates

We may update this Policy from time to time. We will notify you of significant changes by posting the new Policy on our website and updating the effective date.

7.2. Continued Use

Your continued use of our Services after any changes to this Policy constitutes your acceptance of the updated terms.